Privacy Policy

Effective Date: August 13, 2026
Last Updated: August 13, 2026

Inkyy Dental (“Inkyy Dental,” “Inkyy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, dental.inkyy.com, communicating with us, booking a consultation, or using our services.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Business or dental practice name
• Website URL
• Information submitted through contact forms
• Information submitted when scheduling a consultation or meeting
• Information you provide through email or other communications
• Information related to your project, business needs, or requested services

Please do not submit patient medical records, protected health information, or other sensitive medical information through this website unless specifically requested through an authorized and secure process.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, pixels, and similar technologies.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Approximate geographic location
• Pages viewed
• Time spent on pages
• Referring website or source
• Links and buttons clicked
• Website interactions
• Date and time of visits
• Advertising and campaign identifiers
• Cookie and device identifiers

We use this information to operate and improve our website, understand how visitors use it, measure marketing performance, and improve our advertising.

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to provide functionality, analyze website traffic, remember preferences, measure advertising performance, and improve the user experience.

Cookies are small files stored on your device or browser when you visit a website.

We may use:

• Essential cookies – necessary for basic website functionality and security.
• Analytics cookies – used to understand how visitors interact with the website.
• Advertising cookies – used to measure advertising campaigns, create audiences, and deliver more relevant advertisements.
• Functional cookies – used to remember certain preferences or improve website functionality.

You may control or disable cookies through your browser settings and, where available, through our cookie consent preferences.

Disabling certain cookies may affect some website functionality.

4. Google Analytics

We use Google Analytics, a web analytics service provided by Google, to understand how visitors use our website.

Google Analytics may collect information such as:

• Pages visited
• Session duration
• Approximate location
• Browser and device information
• Traffic source
• Website interactions
• Cookie and device identifiers

Google Analytics may use cookies and similar technologies to distinguish visitors and sessions.

We use this information to analyze website performance, understand visitor behavior, improve our website, and evaluate the effectiveness of our marketing campaigns.

Google processes information according to its own privacy policies and terms.

Where required by applicable law, analytics cookies will only be activated after the visitor has provided the appropriate consent.

5. Meta Pixel

Our website may use the Meta Pixel, an analytics and advertising technology provided by Meta Platforms, Inc., the company behind Facebook and Instagram.

The Meta Pixel helps us understand how visitors interact with our website and measure the effectiveness of advertisements shown on Facebook, Instagram, and other Meta services.

The Meta Pixel may collect or receive information such as:

• Website visits
• Pages viewed
• Buttons or links clicked
• Actions taken on the website
• Referring URLs
• Browser and device information
• IP address
• Cookie identifiers
• Advertising identifiers
• Conversion events

We may use information collected through the Meta Pixel to:

• Measure advertising performance
• Track conversions
• Understand how users interact with our website after viewing or clicking an advertisement
• Create advertising audiences
• Create custom or similar audiences where permitted
• Retarget visitors with relevant advertising
• Optimize advertising campaigns

Meta may process this information in accordance with its own privacy policies and may associate information collected through the Meta Pixel with information associated with Facebook, Instagram, or other Meta accounts.

Where required by applicable law, advertising technologies such as the Meta Pixel will only be activated after the appropriate consent has been provided.

Users may manage advertising and privacy preferences through their Meta account settings and applicable browser or cookie controls.

6. How We Use Your Information

We may use collected information to:

• Respond to inquiries
• Schedule consultations and meetings
• Provide requested services
• Prepare proposals, estimates, and website mockups
• Communicate with prospective and existing clients
• Manage client relationships
• Provide customer support
• Improve our website and services
• Analyze website traffic and user behavior
• Monitor website performance
• Prevent fraud, misuse, and security threats
• Measure advertising performance
• Conduct marketing and remarketing campaigns
• Show relevant advertisements
• Comply with legal obligations
• Enforce our agreements and policies

7. Advertising and Remarketing

We may use advertising platforms, including Meta and other advertising providers, to promote our services.

These services may use cookies, pixels, device identifiers, and similar technologies to understand whether you interacted with our website or advertisements.

As a result, you may see advertisements from Inkyy Dental after visiting our website.

You can generally limit personalized advertising through the privacy settings offered by the relevant advertising platform, your browser settings, or our cookie preferences where available.

8. Third-Party Services

We may use third-party companies and service providers to operate our website and business.

These may include services for:

• Website hosting
• Analytics
• Advertising
• Appointment scheduling
• Email communications
• Customer relationship management
• Payment processing
• Website security
• Marketing automation
• Cloud storage and infrastructure

For example, our website may use third-party scheduling services such as Calendly to allow visitors to book consultations.

When you interact with a third-party service, your information may also be processed according to that provider's own privacy policy and terms.

9. Sharing of Personal Information

We do not sell personal information in the traditional sense of exchanging personal information directly for money.

We may share information with service providers and technology partners when reasonably necessary to operate our business, provide our services, analyze website usage, or conduct advertising.

This may include providers such as:

• Google
• Meta
• Scheduling providers
• Hosting providers
• Email and communication providers
• Analytics providers
• Advertising providers
• Payment providers
• Business software providers

Certain advertising activities involving cookies or identifiers may be considered “sharing,” “targeted advertising,” or similar terms under some privacy laws.

Where applicable, you may have the right to opt out of such processing.

10. Legal Basis for Processing

Where applicable privacy law requires us to identify a legal basis, we may process personal information based on:

• Your consent
• Performance of a contract or steps requested before entering into a contract
• Our legitimate business interests
• Compliance with legal obligations

Where processing relies on consent, you may withdraw your consent at any time.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and enforcing agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

12. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

13. International Data Transfers

We are based in Bosnia and Herzegovina and may use service providers located in other countries.

As a result, your information may be transferred to or processed in countries outside your country of residence.

Where required, we take reasonable steps to ensure that appropriate safeguards are used for international transfers of personal information.

14. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to certain processing
• Restrict certain processing
• Withdraw consent
• Request a copy of certain information
• Opt out of certain targeted advertising or data sharing
• Lodge a complaint with an applicable data protection authority

To submit a privacy request, contact us at hello@inkyy.com.

We may need to verify your identity before processing certain requests.

15. Your Cookie and Advertising Choices

You can manage cookies through your browser settings.

Depending on your location, you may also be provided with a cookie consent tool allowing you to accept, reject, or manage categories of cookies.

You may additionally manage advertising preferences directly through services such as Google, Facebook, and Instagram.

Please note that opting out of personalized advertising does not necessarily mean that you will stop seeing advertisements. It may mean that the advertisements you see are less personalized.

16. California and U.S. Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the law and its applicability to us, these rights may include requesting access, correction, deletion, or a copy of personal information, as well as opting out of certain targeted advertising, sharing, or sales of personal information.

Requests may be submitted to hello@inkyy.com.

We will not discriminate against you for exercising privacy rights provided by applicable law.

17. Children's Privacy

Our website and services are intended for businesses and adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through this website.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

18. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies, or legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

20. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:

Inkyy Dental
Mladena Stojanovica 1
Laktasi 78250
Bosnia and Herzegovina

Email: hello@inkyy.com
Website: dental.inkyy.com